Terms of Service

These Terms of Service (“Terms”) govern the relationship between Pride Adventure Travel LLC, operating as Pride Adventures (the “Company,” “we,” “our,” or “us”), and you (“Client,” “you,” or “traveler”) in connection with your use of our website, services, and participation in any tours, trips, retreats, or travel experiences.

By booking a tour, submitting payment, submitting your information through our website or lead forms, opting in to receive communications, or otherwise using our services, you agree to be bound by these Terms. Please read them carefully.

Booking and Payment

To reserve a tour, you must provide all required information and submit the applicable deposit as outlined at the time of booking. Deposit amounts and payment schedules may vary by trip and will be communicated prior to confirmation.

Payment plans may be offered at the Company’s discretion. Regardless of payment arrangements, the full balance for all trips must be paid no later than ninety (90) days prior to departure. If booking within ninety (90) days of departure, full payment is due at the time of booking.

Failure to provide requested information or complete required payments may result in additional costs, cancellation of booking, or forfeiture of payments made. The Company reserves the right to adjust pricing due to errors, supplier changes, currency fluctuations, or unforeseen circumstances.

Travel Documents

It is your responsibility to obtain all necessary documentation and identification required for travel, including valid passports, visas, permits, vaccinations, or other entry requirements.

Passports should generally be valid for at least six (6) months beyond the tour’s end date unless otherwise specified by the destination country. Failure to obtain proper documentation may result in additional costs or inability to participate in the tour, for which the Company is not responsible.

Flexibility and Unused Services

Adventure travel requires flexibility. While we strive to follow planned itineraries, changes may occur due to weather conditions, operational needs, supplier availability, safety concerns, or other circumstances beyond our control.

Services missed or unused after departure for any reason, including voluntary departure or circumstances beyond our control, are non refundable.

Changes to Itineraries

We reserve the right to modify itineraries when necessary to ensure safety, operational feasibility, or overall trip quality.

If a material change occurs prior to departure, you may choose to accept the revised itinerary, transfer to an alternative offering if available, or cancel in accordance with our Cancellation and Refund Policy.

Once a tour has commenced, itinerary changes may be made at the discretion of the Company or its suppliers due to operational, safety, or unforeseen circumstances.

Cancellation and Refund Policy

All cancellations are governed by the Company’s separate Cancellation and Refund Policy, which is incorporated into these Terms by reference.

The most current version of the Cancellation and Refund Policy is available here:
https://prideadventures.com/cancellation-refund-policy

Refund eligibility, applicable fees, deadlines, and related terms are determined exclusively by that policy.

By booking a tour, you acknowledge that you have reviewed and agree to the Cancellation and Refund Policy.

Acceptance of Risk

Adventure travel involves inherent risks, including but not limited to physical activity, travel to remote areas, exposure to varying climates, and potential political or health related disruptions.

By participating in any tour, you acknowledge and voluntarily assume all risks associated with travel.

All participants are required to review and execute a separate Participation Agreement and Release of Liability prior to departure. That agreement is incorporated into these Terms by reference and is available here:
https://prideadventures.com/wp-content/uploads/2026/03/Liability-Waiver-Pride-Adventure-Travel.pdf

Failure to execute the required waiver may result in denial of participation without refund.

Third Party Suppliers

The Company works with third party suppliers to provide accommodations, transportation, guides, excursions, and other services. These suppliers operate independently and are not agents or employees of the Company.

The Company is not liable for acts, omissions, delays, or failures of third party suppliers. Such suppliers operate under their own terms and conditions, which may limit their liability.

Accommodation Changes

We reserve the right to substitute accommodations with alternatives of similar or higher standard when necessary due to availability or operational requirements.

Optional Extras

Optional activities or services not included in the published itinerary are undertaken at your discretion and risk. The Company assumes no liability for optional services arranged independently or through third parties.

Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for loss, damage, injury, delay, or inconvenience caused by circumstances beyond our reasonable control, including but not limited to acts of nature, governmental actions, supplier failures, political unrest, or force majeure events.

Clients are encouraged to obtain travel insurance to mitigate potential financial risks.

Force Majeure

The Company is not liable for failure to perform obligations due to force majeure events, including but not limited to natural disasters, pandemics, governmental restrictions, acts of terrorism, labor disputes, or other events beyond our control.

In such cases, itineraries may be modified, postponed, or canceled as necessary.

Images and Marketing

While participating in tours, photographs or videos may be taken by the Company, its representatives, or other participants. By participating, you grant the Company a perpetual, royalty free, worldwide license to use such images for marketing, promotional, or informational purposes without further compensation.

Eligibility and Age Requirement

You must be at least eighteen (18) years of age to use our website, register for a tour, or consent to receive communications, including SMS messages, phone calls, and AI assisted communications.

By booking a trip, submitting your information, or opting in to receive communications from Pride Adventure Travel LLC, you represent and warrant that you are at least eighteen (18) years old.

We do not knowingly collect or solicit personal information from individuals under the age of eighteen.

SMS, Calls, and Automated Communications Terms

Program Name and Description

The Pride Adventures SMS Program is operated by Pride Adventure Travel LLC, operating as Pride Adventures. By providing your phone number and opting in through our website forms, booking forms, inquiry forms, Meta lead forms, or other consent mechanisms, you agree that Pride Adventures may contact you by SMS, phone call, and artificial or prerecorded voice, including AI assisted calls, where permitted by law and where appropriate consent has been provided.

Messages may include communications related to travel inquiries, trip availability, booking assistance, trip details, trip reminders, payment reminders, travel preparation, customer support, and occasional promotional updates related to Pride Adventures trips and services.

Message Frequency and Rates

Message frequency may vary based on your interactions with us, the trips or services you inquire about, and your communication preferences.

Message and data rates may apply to text messages. Charges may be imposed by your wireless carrier or mobile service provider.

Opt Out Instructions

You may opt out of SMS communications at any time by replying STOP to any message you receive from us. After you send STOP, you may receive a confirmation message that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you opt in again.

Rejoining Instructions

If you previously opted out and would like to rejoin the Pride Adventures SMS Program, you may opt in again by submitting a new website form, inquiry form, booking form, lead form, or other approved consent method where SMS communications are offered. Once you opt in again, we may resume sending SMS messages in accordance with these Terms and your consent.

Help Instructions

For assistance, you may reply HELP to any SMS message from us.

You may also contact Pride Adventures directly at:

Email: info@prideadventures.com
Phone: +1 (661) 545-5199

Phone Calls and AI Assisted Calls

If you wish to stop receiving phone calls or AI assisted calls, you may contact us at +1 (661) 545-5199 or info@prideadventures.com.

Consent to receive SMS messages, phone calls, artificial or prerecorded voice communications, or AI assisted calls is not a condition of purchase.

Carrier Liability Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Mobile Information and Consent Data

We do not sell, rent, trade, or share mobile numbers, phone consent data, SMS consent data, text messaging originator opt in data, or related communication consent information with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as customer service, is permitted. Communication opt in data and consent information may be shared only with service providers or subcontractors when necessary to deliver communications, provide support services, or operate our communication systems on our behalf.

All other use case categories exclude text messaging originator opt in data and consent. This information will not be shared with any third parties.

Privacy Policy

Our collection, use, and protection of your personal information, including mobile information and SMS consent data, is described in our Privacy Policy, available here:
https://prideadventures.com/privacy-policy

Compliance with Industry Standards

We strive to comply with applicable industry standards and messaging requirements, including CTIA guidelines, carrier requirements, and 10DLC registration requirements, where applicable.

Legal Compliance Note

We comply with applicable laws and regulations related to SMS, phone, and automated communications, including the Telephone Consumer Protection Act (TCPA), where applicable. You are responsible for ensuring that the phone number you provide belongs to you and that you are authorized to consent to receive communications at that number.

Privacy Policy

We collect, use, and disclose personal information in accordance with our Privacy Policy, which is incorporated into these Terms by reference and available at:
https://prideadventures.com/privacy-policy

By submitting personal information to us, you acknowledge and accept the practices described therein.

Severability

If any provision of these Terms is found to be unenforceable, that provision shall be limited or interpreted to the minimum extent necessary so that the remaining provisions remain in full force and effect.

Contract Parties and Successors

These Terms are binding upon and inure to the benefit of the parties and their respective heirs, successors, and permitted assigns.

Applicable Law

These Terms and any related contracts are governed by and construed in accordance with the laws of the State of California. You agree to submit to the exclusive jurisdiction of the courts located in Los Angeles County, California for the resolution of any disputes.

Amendments

The Company reserves the right to update or modify these Terms at any time. Updated Terms will be posted on the Company’s website and will take effect ten (10) days after posting.

An up to date copy of these Terms will always be available on our website.